Dealing With Suspicious Emails

From time to time, we all receive emails at work that we regard as a little suspicious (if you do not, it is quite possible that your suspicion level needs to be increased). What should we do with those emails?

The traditional advice has been to check with a colleague and/or forward them to the IS ServiceDesk. That remains the advice, but NCSC has a new service for submitting suspicious emails to.

If the email does not contain confidential information, the advice is now to forward suspicious emails to the IS Service Desk ( as well as the NCSC SERS (

The later will contribute towards blocking and taking down malicious web sites – something which we cannot do ourselves.

In addition you can also use it for reporting suspicious emails received at non-work addresses.

You can read more about the NCSC SERS service at

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